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How Understanding Emotions Can Transform Customer Loyalty and Drive Business Success
Understanding emotions boosts loyalty and customer trust. Learn how empathy and emotional intelligence drive lasting business success.

Saif Mahdi
Nov 6, 20243 min read
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Beyond the Candy: How Real Connection Turns Customers into Lifelong Fans
Discover the heartwarming tale of two boys on Halloween night, highlighting the true spirit of community and connection. This story reveals

Saif Mahdi
Nov 1, 20242 min read
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Your 'Yellow O' Moment: Why Leaders Sweat the Small Stuff
Small details matter. My son learned this while shipping shoes, reminding me of Steve Jobs’ attention to detail. What’s your “yellow O”

Saif Mahdi
Oct 18, 20242 min read
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How Warby Parker Went from Shadows to Spotlight: A Transformation Story
In 2010, four friends hailing from the esteemed Wharton School embarked on a daring and ambitious venture that would ultimately give rise...

Saif Mahdi
May 30, 20242 min read
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